If you're new to Bible software, a wonderful experience is just ahead of you!

WORDsearch makes Bible study fast, easy and fun. You are now just a few clicks away from putting a powerful, inspiring library on your computer.

Why use WORDsearch Bible software? It allows you to quickly search for Bible verses, compare Bible translations side-by-side, have multiple books open, and sync your Bible translations with your commentaries. You won't have to continuously flip through pages, and you'll be able to take your library anywhere without bringing a backpack full of books.

If you are just getting started, WORDsearch Basic is for you. It's FREE and comes loaded with some basic Bible study tools. Plus, you'll find over 200 more free books available for download on this website. Click here for details on WORDsearch Basic »

For more advanced features you can always upgrade to WORDsearch 10.   Click here for details »

Whether you begin with WORDsearch Basic or WORDsearch 10, you'll be on your way to building your own Bible study library. Thousands of helpful books are available from top Christian publishers. Start building your personal library today.

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Top 10 Calls and Emails to WORDsearch Technical Support

Problem Running WORDsearch 10 for Mac on Mavericks

  • "Is WORDsearch 10 for Mac compatible with Mavericks?"
  • "I just upgraded my Mac to Mavericks and now I cannot start WORDsearch 10."
  • "I can get it to start but it will shutdown for no apparent reason."
  • "I cannot get that pop up window to appear when I mouse over a Bible reference"
  • "I cannot get that drop down window to appear. The one that shows all the books of the Bible and helps me go to different pages."

Problems Signing In to WORDsearch 10

  • "I just updated WORDsearch 10 to 10.6. Now it is telling me I need to Sign in."
  • "What is Sign In? What does that mean?"
  • "When I Sign In, it asks for my WORDsearch ID and password."
  • "What is my WORDsearch ID and password?"

Problems Changing My Sign In Password

  • "I tried to change my password but I got this error:
    1 error prohibited this user from being saved: Email not found"
  • "I tried to change my password but I got this error:
    1 error prohibited this user from being saved: Reset Password token is invalid"

Android App Installation Questions

  • "Where do I get the Android app? How do I install it?"
  • "When I installed your Android app, it asked me to sign in with my WORDsearch ID. What is my WORDsearch ID? What is my password?"

Problems with the iPad App After Downloading the Update

  • "I just updated your iPad app and lost all the books that used to be there."
  • "Some of the books are showing up but a lot are not even there to download."
  • "I tapped on one book to download it and got an error. Another just hung there like it was trying to download but it never did."
  • "I own all the Preachers Outline and Sermon Bible volumes. They used to show up as 1 book, but now, they show up as a bunch of individual books."
  • "The program keeps shutting down on me. All I am doing is opening the program or opening a book"
  • "Will there be an update to address these issues?"

Is WORDsearch compatible with the new Windows 8 operating system?

  • "I just got a Windows 8 computer. Will I be able to install WORDsearch 9 or WORDsearch 10 or QuickVerse 10 on it?"
  • "Can I install your program on those Windows tablets? I think they run Windows RT but it looks just like Windows 8."
  • "Can I install Bible Explorer or WORDsearch Basic on a Windows 8 computer?"
  • "How do I setup my program and books? I do not have any CDs."

Is WORDsearch compatible with the new Mac OS X Mountain Lion?

  • "I just upgraded my Mac to Mountain Lion and now I cannot start WORDsearch."
  • "Right after I start it, I see a screen that says I am missing X11 or X-Quartz."

Missing STEP Books After Upgrading to QuickVerse 10

  • "I just upgraded to QuickVerse 10. Where are all of my old STEP books?"
  • "I got some STEP books imported into QV10 but not all of them."
  • "How do I import the books from my older QV CDs if I cannot install those CD?"
  • "The NIV did not import and I cannot find the Warren Wiersbe BE Series."

"The Order Tracking Database appears to be corrupt."

  • "When I Unlock my books or when I start my program, I get the following message: "The Order Tracking Database appears to be corrupt.""

"btMaps is not a valid book type."

  • "When I click on my program, I get the error "btMaps is not a valid book type.""
  • "After I get the error, my program crashes and I cannot start it."

"btWorkBooks is not a valid book type."

  • "When I start WORDsearch 9, Bible Explorer or LESSONmaker 8, I get the error "btWorkBooks is not a valid book type.""
  • "After I get the error, my program crashes and I cannot start it."

How do I get my old STEP books from QuickVerse into WORDsearch?

  • "I just upgraded from QuickVerse to WORDsearch 10 but my old QV STEP books did not import."
  • "I installed WORDsearch 9 but I do not see my QuickVerse books anywhere in the WS9 program."

What if I get an error importing my QuickVerse books into WORDsearch or QuickVerse 10?

  • "After I clicked on "Click here to visit the online store," I got an error that said I was unable to connect to the online store!"
  • "I connected to the online store and even got my receipt page. It lists my STEP books but it does not include the Unlocking instructions or Unlock codes.

Need New Unlock Codes (Account Number and Password)

  • "I just got a new computer and need to transfer all my books to it."
  • "I had to recover my computer and need to get my programs back."

Problems / Errors Downloading the Program or Clicking on the Link to Download Our Program

  • "When I click on the link to download my program, the link is not clickable."
  • "I clicked on the link to download my program, but I got a blank screen."

Problems / Errors Downloading Books

  • "Strong’s Talking Greek and Hebrew Dictionary keeps coming up with a "Transfer error."
  • "All my books downloaded except for Strong’s Talking Greek and Hebrew Dictionary. Now, it just hangs there and won’t even download."
  • "When downloading my books, I get a "Not Responding" message."
  • "I downloaded all my books except for Strong’s Talking Greek and Hebrew Dictionary. When that book tried to download, I got the following error: "The following file could not be downloaded completely "http://www.update.wordsearchbible.com/Downloads/.../books/0-58.zip" "

I cannot get the WORDsearch 10 Morphology feature to work.

  • "The Morphology icon is grayed out. Nothing opens up when I click on it."

General Questions About What is on my Screen

  • "What is this indexing message I keep seeing?"
  • "How do I make the program Index my Library?
  • "Do I have to wait for the indexing to finish before I can use the program?"
  • "At the bottom of my screen I see a progression bar that says Indexing Step 2 of 5. What is it doing?



Problem Running WORDsearch 10 for Mac on Mavericks

"Is WORDsearch 10 for Mac compatible with Mavericks?"
"I just upgraded my Mac to Mavericks and now I cannot start WORDsearch 10."
"I can get it to start but it will shutdown for no apparent reason."
"I cannot get that pop up window to appear when I mouse over a Bible reference"
"I cannot get that drop down window to appear. The one that shows all the books of the Bible and helps me go to different pages."

You are running our older version of WORDsearch 10 for Mac and you need to download AND install our Mavericks compatible version of WORDsearch 10 for Mac.

To get a WORDsearch 10 for Mavericks download link, contact our Sales and Customer Service Department at 1-800-888-9898 or Sales@WORDsearchBible.com Their hours are 8:00 AM CST until 8 PM CST Monday through Friday and from 10:00 AM CST until 5 PM CST on Saturday.

NOTE: We DO NOT YET HAVE a Mavericks compatible version of QuickVerse 10. We are still working on it. Please check back with us on this.

Problems Signing In to WORDsearch 10

"I just updated WORDsearch 10 to 10.6. Now it is telling me I need to Sign in."
"What is Sign In? What does that mean?"
"When I Sign In, it asks for my WORDsearch ID and password."
"What is my WORDsearch ID and password?"

All users now have to Sign In so that the program can unlock books more securely and more accurately and to take advantage of the features in WORDsearch 10.

Your WORDsearch ID is your email address. It is your personal identifier for your WORDsearch account. WORDsearch 10.6 uses this to find the right account and pull the right books from the right account.

Your password is something that you created and that only you would know. We cannot create one for you and we do not know it. However, we can help you create one if you so not know it.

If you don’t remember your account password, look for the words “Forgot Password” and click on them. Follow the instructions in the prompts that appear and you will receive a reset password email that will allow you to change your password. Change your password, then go back and Sign In. This will unlock your books and grant you access to other new features.


Problems Changing My Sign In Password

"I tried to change my password but I got this error: 1 error prohibited this user from being saved: Email not found

You do not have an online account in our customer database that is associated with the email address you entered. You either misspelled your email address, or you need to register for an online account.

We cannot help with any spelling errors, but to create an online account, try this: instead of clicking on Sign In, click on Sign Up or Register. Fill out all the required fields in the Registration form, then click on the Create Account button at the bottom. After that, contact our Sales and Customer Service Department and have them merge any old accounts into the new one you just created. They can be reached at 1-800-888- 9898 or Sales@WORDsearchBible.com and their hours are 8 AM CST until 8 M CST Monday through Friday and from 10 AM CST until 5 PM CAT on Saturday.

"I tried to change my password but I got this error: 1 error prohibited this user from being saved: Reset Password token is invalid

Contact Technical Support at 1-888-854-8400 or Support@WORDsearchBible.com to have your password token reset. Once your password token is reset, you will be able to create your password.


Android App Installation Questions

"Where do I get the Android app? How do I install it?"

You can find, download and install our app by following the steps below:

  1. On your Android device, tap on the “Play Store” icon
    (You can also open a browser and go to http://market.android.com/)
  2. Do a search for the words WORDsearch Bible
  3. Find our app then tap on it
  4. Tap on the “Free” or the “Install” button to download / install it
  5. Tap on the “Accept” button to give the app permission to store books on your hard drive, use the internet and be managed by the Android operating system
  6. Tap on Open to open the app after it has download
  7. Enter your WORDsearch ID and password ***
  8. Tap on Submit
  9. When prompted for your LifeWay ID, if you do not know it, skip it

"When I installed your Android app, it asked me to sign in with my WORDsearch ID. What is my WORDsearch ID? What is my password?"

*** Your WORDsearch ID is your email address. It is your personal identifier for your WORDsearch account. The app uses this to know what account to pull your books from.

*** NOTE: If you do not know this email address, call our Sales and Customer Service Department at 1-800-888-9898 or email them at Sales@WORDsearchbible.com.

*** Your password is something that you would have created and that only you know. We cannot create one for you and we do not know it. However, we can help you create one if you do not know it. *** If you don’t remember your account password, look for the words “Forgot Password” and tap on them. Follow the instructions in the prompts that appear and you will receive an email that will allow you to change your password. Do that, then go back to the Android app and sign in using your email address and your new password. This will grant you access to the app and your Library.

If you are asked to enter your LifeWay ID and password, and you do not know it, skip that step. If you had a LifeWay ID, you would know it already.


Problems with iPad App After Downloading the Update

"I just updated your iPad app and lost all the books that used to be there."

In an effort to be able to more rapidly increase the number of books we offer and to reach more people, we needed to convert our books to an improved format. Your old books were deleted so now you will be required to re-download them again. Just tap on a book to download it."

"Some of the books are showing up but a lot are not even there to download."

If some books are not present in your Library to download, please be patient. Not all books are ready to be downloaded and are still being re formatted with new code. As we make those books available to download, they will appear in your library automatically for you to download later.

"I tapped on one book to download it and got an error. Another just hung there like it was trying to download but it never did."

Shut down the app and try again. Also, see if you can get closer to the router to improve your WiFi signal. Also keep in mind, if you have a large library, it may take a significant amount of time to download all of your books.

"I own all the Preachers Outline and Sermon Bible volumes. They used to show up as 1 book, but now, they show up as a bunch of individual books."

Multi volume books such as the Preacher's Outline and Sermon Bible or the John MacArthur collection will show up as multiple, individual volumes, for now, however, there are plans to update the app soon that will make these multi volume books show up as 1 book.

"The program keeps shutting down on me. All I am doing is opening the program or opening a book"

Remove the book that triggered the shut down or remove the app completely then re download it as well as all the books. Also, download the latest update. The June 13 update addresses most of the causes for unexplained shut downs.

"Will there be an update to address these issues?"

We are continually addressing reported issues with our app. The June 13 update addresses most of the reported updates.

Is WORDsearch or QuickVerse 10 compatible with the new Windows 8 operating system?

WORDsearch 10, WORDsearch Basic and QuickVerse 10 will install on Windows 8. And they are the only 3 programs that have been given our stamp of approval to install on Windows 8.

"Can I install your program on those new Windows tablets? I think they run Windows RT but it looks just like Windows 8."

Unfortunately, no. WORDsearch 10, WORDsearch Basic and QuickVerse 10 WILL NOT install on a device that runs Windows RT. Make sure the tablet says it runs Windows 8.

"How do I know if I am running Windows 8 or Windows RT?

At the start screen, type the word "winver" (without the quotes), then press the Enter key. This will open a new window that displays what version of Windows you are running.

"How do I setup my program and all my books on my new computer?"

Contact our Sales and Customer Service Department and ask them if they can email you the instructions to download and install your program and all your books. They can be reached by dialing 1-800-888-9898 and they are available from 8:00 AM CST until 8:00 PM CSTG Monday through Friday. Their email address is Sales@WORDsearchBible.com.




Is WORDsearch compatible with the new Mac OS X Mountain Lion?

The only versions we have that is compatible with Mountain Lion is WORDsearch 10 for Mac, WORDsearch Basic for Mac and QuickVerse 10 for Mac. All other versions are NOT compatible with Mountain Lion.

If you have WORDsearch 9 on your Mac, you would need to purchase the upgrade - WORDsearch 10 for Mac. Call our Sales and Customer Service Department at 1-800-888-9898 to get it.

If you already have WORDsearch 10 for Mac on your Mac, and you plan to upgrade to Mountain Lion, or, if you have already upgraded to Mountain Lion and you cannot start WORDsearch 10, contact our Sales and Customer Service Department for a link to download and install our Mountain Lion version. Their number is 1-800-888-9898. You will just need to install the Mountain Lion compatible version right on top of your current version of WORDsearch for Mac to make your current version Mountain Lion compatible. There is no need to uninstall your current version. However, if you have created a shortcut icon or an alias icon on your Doc or Desktop, you will need to drag it to the trash before using the new Mountain Lion compatible version of WORDsearch 10.




Missing STEP Books After Upgrading to QuickVerse 10

"I just upgraded to QuickVerse 10. Where are all of my old STEP books?"
"I got some STEP books imported into QV10 but not all of them."
"How do I import the books from my older QV CDs if I cannot install those CD?"
"The NIV did not import and I cannot find the Warren Wiersbe BE Series."

Call our Sales and Customer Service Department at 1-800-888-9898 and ask them manually register any missing books into your account and all the old QuickVerse CDs you have purchased over the years. (This is what the STEP Book Importer program is supposed to do.)
After registering these books, you should receive the unlock instructions to unlock and download your old STEP books.

If you can not find a book, just ask a Sales representative for the instructions to located a book in your Library.
The Warren Wiersbe book (The BE Series) is now called the Bible Exposition Commentary and it is in 2 separate volumes. Look for the OT and NT vols in the Commentary category folder.




"The Order Tracking Database appears to be corrupt."

"When I unlock my books or when I start my program, I get the following message: "The Order Tracking Database appears to be corrupt.""

Download the update for WORDsearch 10, WORDsearch Basic or QuickVerse 10 then follow the unlocking instructions again.

If you are running WORDsearch 9 or Bible Explorer 4, follow the instructions below to remove this error

Instructions for Windows XP, Windows 7 and Windows 8

  1. Enter the WORDsearch, WORDsearch 9 or Bible Explorer 4 library
  2. Click on Help
  3. Click on About
  4. In the About window, Click on Support Info (This will open a new window called the Support Information window.)
  5. In the Support Information window, look along the left hand column for "GlobalData" then click on the link to the right of it (This will open a new window where you will find the file “ordertracking”)
  6. Look for the file called “ordertracking” then delete it.
  7. Close this window
  8. Close the Support Information window
  9. Close the About window
  10. Restart the program and verify the error no longer appears

If you are missing any of your new books, call our Sales and Customer Service Department at 1-800-888-9898 and ask them for new Unlock codes.




"btMaps is not a valid book type."

"When I click on my program, I get the error "btMaps is not a valid book type.""
"After I get the error, my program crashes and I cannot start it."

This error only occurs in Bible Explorer 4, WORDsearch 9 and in LESSONmaker 8 and it is caused by the following 3 books:

  1. Parsons Bible Atlas
  2. Parsons Bible Pictures
  3. Parsons Bible Maps


To resolve this problem, you can either remove these books from your hard drive or upgrade to WORDsearch 10, WORDsearch Basic or QuickVerse 10 because these 3 programs do not get the error.

To upgrade to WORDsearch 10, WORDsearch Basic or QuickVerse 10, call our Sales Department at 1-800-888-9898 or email them at Sales@WORDsearchBible.com.
To resolve this error in LESSONmaker 8, please call our Technical Support Department at 888-854-8400 for help to install the LESSONmaker 8 update.

To remove the books from your hard drive, follow the steps below.

How to Locate and Remove the Parsons books

  1. Click on your Windows Start button
  2. Click on Computer
  3. Double Click on (C:\)
  4. Double Click on Program Data ***
  5. Double Click on WORDsearch
  6. Double Click on Library
  7. Look for the following yellow folders, then delete them if found:
    • ParsonsAtlas
    • ParsonsMaps
    • ParsonsBiblePictures

***NOTE: If you do not see the folder called ProgramData, follow the steps below to make it appear.

  1. Click on the button "Organize" in the upper left corner
  2. Click on “Folders and Search Options”
  3. Click on the "View" tab
  4. Click on the round button called “Show hidden files, folders and drive”
  5. Click on the Apply button
  6. Click on the OK button



"btWorkBooks is not a valid book type."

"When I start WORDsearch 9, Bible Explorer 4 or LESSONmaker 8, I get the error "btWorkBooks is not a valid book type.""
"After I get the error, my program crashes and I cannot start it."

This error is caused by the following work books:

  1. The Explorer’s Bible Study Workbook Series
  2. Fisherman Guide Bible Book Study Workbook Series
  3. Impress Faith on Your Kids Workbook
  4. The Legacy Path Workbook
  5. Called and Accountable Workbook

If you are getting this error in WORDsearch 9 or Bible Explorer 4, you can either delete the books that cause this error, upgrade to WORDsearch 10 or QuickVerse 10 because these 2 programs do not get the error.



If you decide to upgrade to WORDsearch 10 or QuickVerse 10, contact our Sales Department at 1-800-888-9898.

To resolve this error in LESSONmaker 8, please call our Technical Support Department at 888-854-8400 for help to install the LESSONmaker 8 update.

To remove these books from your hard drive, follow the steps below.

How to Locate and Remove the work books

  1. Click on your Windows Start button
  2. Click on Computer
  3. Double Click on (C:\)
  4. Double Click on Program Data ***
  5. Double Click on WORDsearch
  6. Double Click on Library
  7. Look for the following yellow folders then delete them if found:
    • ExpBibStdy...
    • ImpressFaith...
    • FGBBSW...
    • FGBCSW...
    • LegacyPathWkbk
    • NHCalledWork

***NOTE: If you do not see the folder called ProgramData, follow the steps below to make it appear.

  1. Click on the button "Organize" in the upper left corner
  2. Click on “Folders and Search Options”
  3. Click on the "View" tab
  4. Click on the round button called “Show hidden files, folders and drive”
  5. Click on the Apply button
  6. Click on the OK button



iPad App Problems: Missing Books and Problems Logging into the iPad App.

"I only have 13 Bibles."
"I can see a bunch of books in my Library but I am missing a lot."
"When I enter my email address and password to log into my iPad app, it says it's wrong or doesn't recognize it.

Call our Sales and Customer Service Department at 1-800-888-9898 and ask them if you have any duplicate accounts. If you do, have them merge your account. You could have unknowingly created a duplicate account with a different email address then logged into your iPad app using the email address that is associated with the duplicate account that does NOT have your books in it.

When I log into the iPad app, it says it doesn't recognize my email address and password.

There could be several reasons for this.

You may not have on online account. If you do not, create one. Go to http://www.wordsearchbible.com, look in the upper right corner for "Sign in | Sign up," and click on Sign up to create an online account using the email address you usually use with us.

If you have an online account, log into it. If you are rejected, you may be using the wrong password. To get your password reset, click on "Forgot your password? Click here." and we will email you a temporary password to allow you to log into your online account and our iPad app. (If you do not receive your password reset email, look in your Spam or Junk mail folder. It could also be in your Trash folder.)

If you are not sure if you have an online account, call our Sales and Customer Service Department at 1-800-888-9898 or email them at Sales@WORDsearchBible.com.




How do I get my old STEP books from QuickVerse into WORDsearch?

"I just upgraded from QuickVerse to WORDsearch 10 but my QV books did not import into WORDsearch 10."
"I installed WORDsearch 9 but I do not see my QuickVerse books anywhere in the WS9 program."

If you installed WORDsearch 9 or Wordsearch 10 or QuickVerse 10, and your old QuickVerse books did not get imported, you can run our STEP book importer program by following the steps below:

How to Import QuickVerse STEP Books into WORDsearch10 or QuickVerse 10

  1. Click on the Windows Start button
  2. Click on All Programs
  3. Look for the WORDsearch 9, WORDsearch 10 or QuickVerse 10 folder and click on it (This will expose 5 - program feature icons.)
  4. Click on "Search for STEP Books"
  5. Follow the steps to allow the WS STEP Book Importer to scan your computer's hard disk or one of your old QuickVerse CDs for your QuickVerse STEP books (When your STEP books are found, a “Results” window will list those books.)
  6. Click on the Next button to register your detected STEP books with our online store
  7. Click on the link that says “Visit the online store now
  8. If you are not already, you will be prompted to sign into your online account and enter your email address and the password to your online account
  9. You will have to proceed through a check out process as if you are buying your book but the amount will be $0.00
  10. A Receipt Page will appear with the list if importable books as well as the Unlocking Instructions to unlock and install your books in the WORDsearch or QuickVerse 10 program



What if I get an error trying to get my QuickVerse books into WORDsearch?

"After I clicked on "Click here to visit the online store," I got an error that said I was unable to connect to the online store!"
"I connected to the online store and even got my receipt page. It lists my STEP books but it does not include the Unlocking instructions or Unlock codes."

Call our Sales and Customer Service Department at 1-800-888-9898 and ask them manually register any missing books into your account and all the old QuickVerse CDs you have purchased over the years. (This is what the STEP Book Importer program is supposed to do.)
After they register these books, you should receive the unlock codes to unlock and download your old STEP books. (This is what you should see in the Receipt page.)




Need New Unlock Codes (Account Number and Password)

"I just got a new computer and need to transfer all my books to it."

"I had to recover my computer and need to get my programs back."

Answer: You can now unlock your books yourself! Yes. It's true!

We have just implemented a new feature on our web site that allows all our registered customers to get a new password so that they can unlock their books themselves without having to call or email us. It also allows our customers to see a list of the books that are in their account and more. Below are the steps to unlock your books yourself:

  1. Go to http://www.WORDsearchBible.com
  2. In the upper right area / corner, look for and click on the words "Sign In | Sign Up”
  3. Enter your email address (the email address we have on file
  4. Enter your password
  5. Click on the “Sign In” button
  6. In the upper left corner of your web browser, click on "Your Account"
  7. In the "Unlock My Products" section, click on the "Generate Unlock Code" button to get your Unlock code.

If you do not have an online account, follow the steps below to create one.
  1. Go to http://www.WORDsearchBible.com
  2. In the upper right area / corner, look for the words Sign in | Sign up
  3. Click on Sign Up
  4. Enter your email address (The email address associated with your account in our customer database.)
  5. In the section that asks "Do you have a wordsearchbible.com password?" click on "Not yet. I'd like to set one up."
  6. Click on the Register button
  7. Check your email for the "Account Validation" email and follow the instructions in that email
  8. To get your Unlock code, Log in with your activated email address and the password you created
  9. At your Account page, click on "Unlock and Download eBooks" and the next page will display your Account Number and Password to unlock your books

P.S. If you need a CD or DVD to install your program, or, if you need a new link to download and install your program, you will need to call our Customer Service Department at 1-800-888-9898. The are open from 9:00 AM CST until 10:00 PM CST Monday through Friday.  You cannot unlock / install your books until you have downloaded and installed your program.




Problems / Errors Downloading the Program or Clicking on the Link to Download Our Program

Problems: "When I click on the link to download my program, the link is not clickable." or "I clicked on the link to download my program, but I got a blank screen."

Solution:

Try typing out the link manually into your browsers address field, then press the Enter key on your keyboard.

If that does not help, type out the link manually into a different browser such as Internet Explorer or Mozilla FireFox or Chrome. They each download files differently so, you may get better results using another web browser.

Here are links to download different web browsers.

You can get the Mozilla FireFox browser by going to http://www.firefox.com/

You can get Chrome at http://www.chrome.com/




Problems / Errors Downloading Books

Problem: "Strong’s Talking Greek and Hebrew Dictionary keeps coming up with a "Transfer error."

Problem: "All my books downloaded except for Strong’s Talking Greek and Hebrew Dictionary. Now, it just hangs there and won’t even download."

Problem: "When downloading my books, I get a "Not Responding" message."

Problem: "I downloaded all my books except for Strong’s Talking Greek and Hebrew Dictionary. When that book tried to download, I got the following error: "The following file could not be downloaded completely "http://www.update.wordsearchbible.com/Downloads/.../books/0-58.zip""

Answers:

Discard the list of books in your Downloads window then try to download them again.

  1. Click on the "Close" button in the lower left corner of the Downloads window.
  2. In the next window, click on "Discard the list " then click on "OK".
  3. Look for the books that did not download in your library section. (You will recognize them because they will have a red question mark next to them.)
  4. Click on one of these books and follow the steps in the Missing Book Installer program to download the books again.

If you continue to get the Transfer error, repeat the steps above but this time, select to install your books from CD or Library DVDs.

If you do not have any Library DVDs, you can order them by calling our Sales and Customer Service Department at 1-800-888-9898.




I cannot get the WORDsearch 10 Morphology feature to work.

The Morphology feature requires you to have the UBS Greek NT Bible, 4th Edition. You can purchase it from our Sales Department by phone or email. If you have previously purchased the Greek Interlinear, HCSB Reverse Interlinear, or Friberg's Analytical Greek NT, you are eligible to receive the Greek New Testament (UBS4) with Friberg Morphology for free. Just dial 1-800-888-9898 or email Sales@WORDsearchBible.com.




General Questions About What is on my Screen

Question: "What is this indexing message I keep seeing?"

Question: "How do I make the program Index my books?"

Question: "Can I still use the program or do I have to wait for it to finish?"

Question: "At the bottom of my screen I see a progression bar that says indexing step 2 of 5 ... what is it doing?"

Indexing is a process that makes the Search feature run super fast.

The indexing process runs automatically in the background so you don't have to do anything to make it index your Library.

You can still use the program while it is indexing. You can open books, create sermons and use all the WORDsearch features except the Search feature will not be able to search a book until it has been indexed.

Finally, the progression bar you see at the bottom of your screen that says Indexing step 2 of 5 or Indexing step 3 of 5 is simply our way of letting you know when it has indexed your new book or entire library. Remember, you can open books and safely use all the WORDsearch program features except the Search feature until the indexing is completed.

NOTE: You will need about 5 GBs of free space on your hard disk to allow Indexing to complete. Also, the more books you have, the longer it takes to finish Indexing.